Here’s how to make Ascension Rx your preferred pharmacy for home delivery of medications:
1. Fill out this form to start the process with Ascension Rx. We will ask for your contact information and medication allergies. Don’t forget to consent to text messaging in order to receive a notification when your account set up is complete.
2. Contact all your prescribers and ask them to electronically send your prescriptions to Ascension Rx. Ask your provider to send 90-day maintenance and/or specialty medications with additional refills using the following codes:
- For maintenance medications: "Ascension Rx 1001 - Home Delivery"
- For specialty medications: “Ascension RX 1303 – Specialty Pharmacy”
- Your provider may also fax your prescriptions to 833-347-0798
3. Once you’ve received a text message confirming that your account set up is complete, visit the payment settings page to add your credit card details. This step is required.
4. Receive medications delivered to your doorstep.
- We will send maintenance medications in 90-day supplies, if prescription quantity allows*.
- Generic medication will be dispensed when a generic alternative is available.
- For new prescriptions: It can take up to three weeks for you to receive your medication in the mail. For new enrollment or prescriptions, you will be contacted within 14 days of the order.
Note: You will receive a text message when the medication is shipped and when you’re due for a refill when you opt in for text messages.
5. Download the Ascension Rx mobile app for management of your medications and future refills. You will need an Ascension Rx prescription number to use the app. You can find a list of all your prescriptions and their status by visiting the member login.
*Excludes drugs prohibited by Texas law
Still have questions about Ascension Rx or your SmartHealth benefits?
Please review these FAQs. For more information about your SmartHealth prescription coverage, such as what medications are covered by your plan, visit the SmartHealth pharmacy page or call 855-281-8312. Ascension Rx operating hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. CST.