Care Management

Ascension's national care management team is here to help you navigate the complex world of healthcare

What is care management?

Care management is a collaborative process to assess, coordinate, monitor and evaluate services and options to meet your healthcare needs and goals. By working with your doctors, our care managers can help you manage your medical conditions more effectively. Care managers can also provide you with education, resources and the encouragement you need to support your healthcare journey. Our national care management team is made up of registered nurses, social workers and wellness coaches to help you make informed choices about your care. Learn more online or download our program flyer here.

Resources to support your healthcare journey

What education materials are available to me as a SmartHealth Care Management member?

Additional resources

Do you have benefit related questions?

Download the Ascension One app. View your benefits, health spending account balance, deductible amounts, claims, EOBs, ID cards, find a doctor, and more.

Do you have questions about your medications ?

The Pharmacy Care Management Team can assist you with your medications and help you manage them. They can be reached at 877-560-4303.

Do you suffer from persistent pain?

An at-home digital physical therapy program called Sword Health can assist you in getting rid of joint, back, or muscle ache. The combination of powerful technology and a personal connection to experienced physical therapists that leads to life-changing recovery.

A confidential app to support your mind, body and spirit…

Ascension offers Calm Health, a free and confidential mobile phone app that provides support for a range of health conditions, life experiences, and mental health challenges. Explore personalized plans, guided meditations, soundscapes and sleep tools anytime. You can also share access with up to five loved ones.

Please note that Calm Health is different from the regular Calm app. Check out the link below to learn more:

LiveHealth

Many of our network providers offer convenient virtual care services. In addition, SmartHealth members can access low cost virtual urgent care, therapy, and psychiatry across the nation using LiveHealth Online via your computer, tablet or smartphone!

LiveHealth