Contact Us

Questions about eligibility, coverage, benefits and claims?

888-492-6811
Monday through Friday, 8:00 a.m. to 7:00 p.m. EST

 

 Prescriptions/Pharmacy benefits

Ascension Rx / Flexible copay program - 833-980-2352

Cigna - 855-281-8312

 

 Prior authorizations

Visit https://precertification.eqhs.com or call 866-356-3666
Monday through Friday, 8:00 a.m. to 6:00 p.m. EST

Care management

855-288-6747 or email: acmmembers@ascension.org

 

HR central

844-847-4747
Monday through Friday, 8:00 a.m. to 6:00 p.m. EST

 

SmartHealth mobile app tech support

844-276-5794