October 27, 2021
Questions about your medical plan coverage? MySmartHealth.org is the best place for information about your SmartHealth medical plan coverage.
Members can also use the member portal and app for self service. With the app, members can view medical and pharmacy ID cards, benefits, deductibles, claim information, and more. Learn more about the portal and app.
For those needing to call SmartHealth customer service, please keep in mind that we are experiencing large call volumes and hold times might be longer than usual. But you can be assured once you are talking with a representative that they will take the time to listen to you and work to resolve any issues you are experiencing.
Members can also use the member portal and app for self service. With the app, members can view medical and pharmacy ID cards, benefits, deductibles, claim information, and more. Learn more about the portal and app.
For those needing to call SmartHealth customer service, please keep in mind that we are experiencing large call volumes and hold times might be longer than usual. But you can be assured once you are talking with a representative that they will take the time to listen to you and work to resolve any issues you are experiencing.
